General Questions


Hi there! Have some questions about our company? Find the answers below. 

  • Why should I trust Clean Vibes Cleaning?

    We have a proven track record of delivering reliable and high-quality cleaning services. Our experienced and professional team is fully insured, and we prioritize customer satisfaction by tailoring our services to meet your specific needs. Our commitment to transparency, safety, and consistent results sets us apart as a trustworthy choice for your cleaning needs.

  • Is your company insured?

    Clean Vibes Cleaning is committed to delivering a seamless housecleaning service, prioritizing your peace of mind. We assure you that we are fully licensed and insured, ensuring a trustworthy and secure service experience.

  • Can I get an over the phone estimate or do you have to come to my home/business?

    We offer in-person consultations only for both residential and business settings to facilitate accurate estimates. Our estimates are provided without charge and without any obligations. To ensure precision in our house cleaning quotations, it's imperative that we understand the scope of service required and the square footage to be cleaned.

  • What types of cleaning services do you offer?

    We specialize in delivering professional cleaning services for a diverse array of residential properties, while also offering dedicated cleaning services for special events.

  • Do you offer different cleaning packages and costs?

    Indeed, we provide a range of three distinct packages, each accompanied by varying standard pricing (*amounts may differ based on square footage and the duration of services rendered).

  • Do I have to be home when you are cleaning?

    Certainly, your physical presence during our service is unnecessary as long as you can provide access to your residence when you're not present. However, if you feel more comfortable overseeing the process, you're welcome to stay and observe. Our house cleaning professionals are both reliable and personable, and while we acknowledge your presence is valued, it's important to grant them the necessary space to execute their tasks within their designated schedule.

  • How will I know when you are coming?

    A day prior to your scheduled cleaning appointment, we will send you a courtesy text and email reminder.

  • Can you use my products?

    Yes, we can certainly use your preferred cleaning products if you provide them. Our team is adaptable and can work with the cleaning products you have on hand.

  • What is your cancellation policy?

    For any inquiries regarding cancellations, we kindly direct you to our cleaning policy.

  • Do you offer recurring cleaning plans?

    Yes, we do offer recurring cleaning plans to provide you with consistent and scheduled cleaning services based on your preferences and needs.

Share by: